Wellness Remydy
Policies and Procedures
My Commitment to You:
As a Healer, part of my certification process through Pacific College of Oriental Medicine includes commitment to a Code of Ethics that requires professionalism, safety, and consistency in all healing practices. Thus, in my practice of Massage Therapy and as an LMT, I pledge to always:
1. Practice the methods and modalities as taught during my Certification process and use all precautionary and safety measures.
2. Only perform massage or acupressure if licensed to do so.
3. Preserve client confidentiality, and never share information gained from others during sessions, health history forms or intake unless required by law.
4. Refrain from giving any medical diagnosis, interfering with the treatment of a licensed health care provider, or suggesting the use or change of use of any prescription, medication, or treatment.
5. Continuing my own healing and self-growth to fully express the essence of a Healer in every aspect of my life.
6. Be responsible for the energy I bring into the healing space and into any interactions as a student or as a healer, always striving to be positive and open minded.
7. Be open to the continuing process of enhancing my professional qualifications, training, experience, and skills.
8. Respect and value all types of healing modalities, and refrain from making negative statements about others.
9. Encourage my clients to heal themselves and assist them in their personal growth.
10. Treat my clients with the utmost respect and never engage in any illegal or immoral activity which hurts them, such as unsolicited touching of their genital area or breasts, asking them to disrobe, or sexual comments, jokes or references.
11. Refrain from the use of drugs or alcohol during all professional activities.
12. Be honest in my advertising by openly discussing my training and background, what is offered in a massage session, the fee that is charged, and the amount of time spent in sessions.
13. Educate my clients regarding massage therapy in conjunction with other medical treatments and explain that it does not guarantee a cure and is not a substitute for other medical or psychological treatments, but rather a supplement to these treatments.
14. Learn and obey the most current local, state, and federal laws applicable to my practice.
Clients Can Expect:
1. I am available to receive calls Monday through Friday, unless in session.
2. I will return voicemails and/or text messages within 24 hours Monday through Friday. I am unavailable on the weekend and holidays.
3. Client’s may email me and expect a reply within 24 hours unless it is on the weekend or a holiday, in which case it will be the first business day of the following week.
4. If available, I will accept same day appointments, but prefer to schedule no less than 24 hours in advance.
5. If an appointment is canceled by a client within 24 hours of the scheduled appointment, a $30 cancellation fee will be applied. The fee must be paid before scheduling another appointment. Emergency cancellation and waiver of fee may be determined at my discretion.
6. I do not provide insurance billing.
7. I do not provide childcare of any kind.
8. I accept Cash, Venmo, Zelle (if you bank with Wells Fargo), Cash App or PayPal; Cash is preferred.
9. If I cancel an appointment due to an emergency, without 24-hour notice, I will provide you with a 20% discount for the next appointment.
10. I will always respect and maintain personal and professional boundaries.
12. I respect all clients regardless of their age, gender, race, national origin, sexual orientation, religion, socioeconomic status, body type, political affiliation, state of health or personal habits.
13. All appointments are confirmed the day before the scheduled session via text message.
As a Client, you are Expected to:
1. Provide an honest and complete health history to me, updating the information as needed.
2. Respect our time by being on-time for your sessions or canceling with a minimum of 24 hours notice. Emergency cancellations are determined at my discretion.
3. Wear comfortable and loose-fitting clothing.
4. Wearing cologne/perfume, wearing fragrances is discouraged due to the prevalence of allergies. Please shower prior to your appointment to help eliminate any residual scents.
5. Please refrain from the use of alcohol or drugs prior to your appointment.
6. Payment is expected at the beginning of the session in one of the following methods of payment: Cash, Venmo, Zelle (if you bank with Wells Fargo), Cash App or PayPal. Cash or Venmo is preferred.